Dear visitor to my website,
I would like to inform you that personal data is collected when you visit my website. Personal data is data that can be related to you personally (e.g. name, e-mail, user behavior). Responsible for the collection and storage of data is the practice owner (Dr. med. Markus Ruch), who can be contacted at the practice address (Hauptstraße 61, 78098 Triberg), e-mail (markus@doc-ruch.de) and phone: 07722/4380.
The sole purpose of my website is to provide information about my practice, my range of treatments and therapeutic options for various illnesses. When you visit my website, only the data transmitted by your browser to my server is collected. This data is necessary so that you can view and navigate my website.
The legal basis for the collection of data is Art. 6 para. 1 f) of the EU General Data Protection Regulation. Specifically, the following data is collected when you visit my website
IP address, type of browser, as well as its language and version, operating system, access status/http status code, date and time of the request, as well as the time zone, content of the request and website from which it comes, amount of data transferred.
Cookies
In addition to this data, I use cookies on my website. These are small text programs that are stored on your computer (in your browser) after you visit my website. If you visit my website again afterwards, the browser you use sends the information stored in the cookie to my website and can thus make navigation easier for you, for example, because default settings are adopted. Cookies are not viruses and cannot install malware on your computer. They are short texts that are exchanged between the web server and the browser. The following types of cookies are used on my website
- Transient cookies (temporary cookies): These cookies are only stored for the period of time your browser is in use. They store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to the website. As soon as you close the browser, these cookies are also automatically deleted.
- Persistent cookies (time-limited cookies): These cookies differ from transient cookies only in that they are not automatically deleted when you close the browser, but only after a preset time. However, you can delete these cookies at any time via your browser settings. In principle, you can configure your browser settings so that cookies are not accepted and stored at all or only to a limited extent. However, if you make use of this option, the usability of my website may be restricted.
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is
Medical Practice Dr. med. Markus Ruch
Main street 61
78098 Triberg
Triberg, Germany
Phone: +49 7722 4380
E-mail: markus@~@doc-ruch.de
Website: www.doc-ruch.de and www.arztpraxis-triberg.de
General information on data processing
1. scope of the processing of personal data
We collect and use our users' personal data only to the extent necessary to provide a functional website and our content and services. The collection and use of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
2 Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
3 Data erasure and storage duration
The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
1. description and scope of data processing
Our email address is stored on our website. This makes it possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. No data will be passed on to third parties in this context. The data is used exclusively for processing the conversation.
2 Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
3 Purpose of the data processing
The processing of the personal data from the input mask serves us solely to process the contact. If you contact us by email, this also constitutes the necessary legitimate interest in processing the data. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.
4 Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. possibility of objection and removal
The user has the option of withdrawing their consent to the processing of personal data at any time. If the user contacts us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. The revocation or objection must be made in writing. All personal data stored in the course of contacting us will be deleted in this case.
1. online forms and fillable PDF forms
Our website provides you with various options for contacting us or requesting medical services (e.g. skin check service, prescription request, referral request). We process the personal data you enter (e.g. name, date of birth, telephone number, e-mail address, medical details) in order to process your request.
The forms are used on a voluntary basis. Data processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR (consent) or - in the case of medical inquiries - possibly also in accordance with Art. 9 para. 2 lit. h GDPR in conjunction with § Section 22 para. 1 lit. b BDSG (processing of special categories of personal data in the context of medical activity).
For fillable PDF forms that are sent to us by e-mail, please note that the transmission is generally not encrypted. Alternatively, you can also print out the completed forms and send them by post.
The data transmitted will only be used to process your request and is subject to medical confidentiality. It will not be passed on to third parties without your express consent.
The following list includes all rights of data subjects under the GDPR. Rights that are not relevant to your own website do not have to be mentioned. In this respect, the list can be shortened. If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
1. right to information You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request the following information: (1) the purposes for which the personal data is being processed; (2) the categories of personal data being processed; (3) the recipients or categories of recipients to whom the personal data is being disclosed. (3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed; (4) the envisaged period for which the personal data concerning you will be stored, or, if specific information on this is not possible, the criteria used to determine that period (5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing; (6) the existence of a right to lodge a complaint with a supervisory authority; (7) any available information as to the source of the data if the personal data are not collected from the data subject; (8) the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject. You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
2. right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must carry out the rectification without undue delay.
3. right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the following conditions: (1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data; (2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; (3) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or (4) you have objected to processing pursuant to Article 21(1) GDPR pending the verification of the accuracy of the personal data. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons. If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. right to erasure
a) Obligation to erasure You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies: (1) The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed. (2) You withdraw your consent on which the processing was based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and where there is no other legal ground for the processing. (3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.(4) The personal data concerning you have been processed unlawfully. (5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation in Union or Member State law to which the controller is subject. (6) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
b) Information to third parties If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Art. 17 (1) GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
c) Exceptions The right to erasure does not apply if the processing is necessary (1) for exercising the right of freedom of expression and information; (2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; (3) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR; (4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or (5) for the establishment, exercise or defense of legal claims.
5. right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.
6. right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, provided that (1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and (2) the processing is carried out by automated means. In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the option of exercising your right to object in connection with the use of information society services - notwithstanding Directive 2002/58/EC - by means of automated procedures that use technical specifications.
8. right to revoke the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
9. right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Communication via WhatsApp
On our website, we offer you the option of contacting us via the WhatsApp messenger service. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
If you use WhatsApp to communicate with us (e.g. for appointment or prescription requests), we process the personal data you transmit (e.g. name, telephone number, content data, health data if applicable). The processing takes place on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and - insofar as health data is concerned - additionally in accordance with Art. 9 para. 2 lit. h GDPR i. V. m. § Section 22 para. 1 lit. b BDSG.
The use of WhatsApp is voluntary. Please note that WhatsApp processes communication metadata as a US service provider and that we do not have full control over WhatsApp's data processing. Further information can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/privacy-policy-eea.
We recommend that you do not transmit any sensitive medical information via WhatsApp. Alternatively, you can use more secure communication channels (e.g. telephone, email, post).
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